Programs & services

Programs & services

Hot Mealsmeals_on_wheels

Meals on Wheels is a volunteer-driven program that provides hot nutritious meals to home-bound or isolated seniors and to those with reduced autonomy. The Meals on Wheels program in the West Island began in a church kitchen in Lachine in 1969. Now, more than 800 volunteer shoppers, cooks, and drivers work in 13 Meals on Wheels kitchens throughout the West Island. Volunteers come from all walks of life and include retired workers, business professionals, homemakers, teachers, entrepreneurs, and many others. Their combined efforts allow over 450 people, who have been referred through hospitals, CLSCs, and rehabilitation centers to receive hot lunches at minimal cost.

The fresh, hot, home-cooked meals, prepared and delivered by volunteers, include a balanced main dish and a dessert.

For more information please call (514) 457-5445, ext. 225.



  • Lachine West: Summerlea United Church
  • Cedar Park & Pointe-Claire South: Cedar Park United Church
  • Dorval South:  Centre Sarto-Desnoyers Centre
  • Beaconsfield: Beaurepaire United Church
  • Lachine East: Église Saints-Anges Gardiens
  • Pierrefonds & DDO Central: St. Barnabas Anglican Church
  • Sainte-Anne-de-Bellevue: St. Georges Anglican Church
  • Lachine Central: Centre Gariepy
  • Pointe-Claire North: St. John’s United Church
  • St-Charles & Pierrefonds: St. Michael and All Angels Church
  • Roxboro & Pierrefonds East: Roxboro United Church
  • Valois: St. Columba-by-the-Lake Presbyterian Church
  • Dollard-des-Ormeaux: DDO Civic Centre


Frozen Meals and Purees

A Frozen Meal program is also available to West Island seniors with a medical or social service reference. A wide selection of low sodium and low fat meals, soups, and desserts is available.

Meals can be purchased individually; a meal is $4.75 and $5.25 per main meal, $2.00 per soup and $1.75 for each dessert. There is a $3.00 delivery charge per order. We ask for a minimum order of $20.00. All orders are delivered by volunteers. Frozen Meal and  Purée menus are available.

For more information please call (514) 457-5445, ext. 225

View the Frozen Meal Menu
View the Purée Menu

Contact program


Volunteer West Island understands that, for many people living alone, having contact with other people is of the utmost importance and can provide a connection and a reassurance. CONTACT is a free, friendly telephone service open to all residents of the West Island who are 55 or over. These calls are made 3 times a week by VWI volunteers.

If you do not answer when your CONTACT volunteer calls and we have not been notified that you are away, a second call will be made 15 minutes later. If you still do not answer, a neighbor or family member, whose name you have provided as a back-up person, will be called to look in on you. If your back-up person cannot reach you, a Volunteer West Island supervisor will be advised.  All CONTACT volunteers have police clearance.

Please note: CONTACT is NOT a medical emergency service. It does not replace 911. If you are interested in receiving this service, or know of someone who could benefit from it, please call us at (514) 457-5445, ext. 228.

Pair Program

PAIR logo

The PAIR Program is a free automated call service to verify that residents are in good health, or perhaps to remind them to take their medication, thus providing a way for seniors to maintain their autonomy and give their family members peace of mind.

This service is provided by 71 local agencies and covers more than 930 municipalities. In Québec, it has already contributed to saving 300 lives and presently has over 3,800 subscribers.   The group operating this complex computer system is located in LaSalle and was looking for a community group willing to develop it across the West Island. As of January 2016, Volunteer West Island now carries this service for the West Island. The PAIR program complements VWI’s existing telephone reassurance Contact program.

Subscribers receive calls at predetermined hours, once or more per day. If the subscriber does not answer the call, an alert is launched. A verification is systematically engaged by those in charge of the system to check whether the subscriber is in distress. All emergencies are coordinated by le Vieux Moulin.

VWI will train volunteers to visit seniors in their home and register them for the service.

For additional information or to volunteer please call (514) 457-5445


handyperson 2Volunteer West Island provides a Handyperson Service through which seniors, referred by the CLSCs, can obtain help in completing light repairs around the house. Small things make a difference!

Services offered include:

  • Repairing screens, furniture, other broken items
  • Changing light bulbs, door handles, locks
  • Removing and installing window screens
  • Caulking windows, doors, sinks
  • Replacing washers on kitchen and bathroom faucets
  • Installing blinds and security bars
  • Hanging pictures

Our volunteer handyperson can also be present to assist you when you meet with contractors to discuss services and costs related to larger repairs.

You pay the volunteer’s mileage, and for any item you ask them to purchase for the repair or job.

Contact your local CLSC to find out if you qualify for this service:

CLSC Lac-Saint-Louis (514) 697-4110
CLSC Dorval-Lachine (514) 639-0650
CLSC Pierrefonds (514) 626-2572


Income Tax Assistance Service

Tax return

Volunteer West Island offers assistance in preparing income tax returns at designated areas on the West Island. The purpose of the Income Tax Volunteer Program is to provide assistance to people who are unable to complete their tax returns by themselves and who do not have the means to pay a tax professional to do so. The program is jointly administered by the Canada Revenue Agency (CRA) and Revenu Québec (MRQ).

If you are a senior (55+), you can make an appointment to meet with a trained volunteer who will prepare your tax return. It will take approximately 1 hour and your return will be completed at that time. If you are not a senior or do not have the time to sit with a volunteer, we will prepare and submit your returns electronically.  For more information, call us at (514) 457-5445.


Caring Paws Animal Therapy


A group of dedicated volunteers provide therapy dog and cat visits to various facilities within the West Island and surrounding communities.

Recognizing the therapeutic bond that exists between animals and people; this program is offered to citizens in retirement homes, hospitals, long-term care facilities, universities, CEGEPs, and other public facilities.  Connections with pets not only provide companionship and comfort to all age groups, but can help calm agitated residents, stimulate conversations, improve reading skills and decrease students’ stress during exam periods.
For more information please call (514) 457-5445 or visit Caring Paws Animal Therapy.


The Young at Heart 55+ Club


The Young at Heart 55+ Club is a comprehensive outreach program offering classes and weekly activities designed to engage seniors intellectually, culturally, and physically.  View our brochure of activities to find out how to become a member.

Get the Activities for Seniors 2019-2020 Pamphlet here!

  • Acrylic Painting
  • Bingo
  • Beginner Bridge
  • Gentle Toning
  • Line Dancing
  • Postural Gymnastics
  • Zumba (Gold)
  • Tai Chi
  • Yoga for Seniors
  • Computer Classes
  • Something for everyone!

To register for one or more activities, please call (514) 457-5445, ext. 228, or send an email to

Seniors’ Café


 Volunteer West Island Seniors’ Café is a popular, volunteer-driven, social activity taking place the second Wednesday of each month, between 1:30 – 3:30 P.M. from September through June, at Volunteer West Island’s headquarters in Sainte-Anne-de-Bellevue. The Café provides a friendly environment, complete with refreshments, musical entertainment, and dancing – a place to meet others and have a good time. The Seniors’ Café is the place to be!


  • January 15
  • February 12
  • March 11
  • April 8
  • May 13
  • June 10
  • September 9
  • October 14
  • November 11
  • December 9

Space is limited and reservations are taken on a first come first serve basis.  To register, please call (514) 457-5445 ext. 231


More information

For more information, read our Seniors pamphlet.